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Rewards Programme Terms and Conditions

[wp-members status=”out”]To learn about our customer loyalty programme, please login below.[wp-members page=”login”]

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[wp-members status=”in”]The Reward Points programme ("Programme") sponsored by HealthyShakeOutlet.my ("Sponsor") is designed to reward you for being loyal to our site, passing more savings to you. The following is the Rewards Programme Terms and Conditions, which are a binding agreement between you and Sponsor and will govern your participation in any and all Programme offers.  Participation in the Programme constitutes your agreement to the Site Terms and Conditions, and the Site Privacy Policy, which are incorporated herein. 

Being eligible for the Programme entitles members (“Members”) to take advantage of certain Programme rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by Sponsor in its sole discretion. Sponsor reserves the right to modify these Rewards Programme Terms and Conditions at any time, without notice to you, so it is important to check the Rewards Programme Terms and Conditions periodically. Participation in the Programme and/or redemption of Rewards is considered acceptance of these Rewards Programme Terms and Conditions and any modified terms included therein. Sponsor may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Programme and/or any Programme Reward at any time, including the availability of any Programme Reward, without notice.


Programme Period
This Programme will continue until terminated, suspended, modified, or converted to another rewards program by Sponsor (the "Programme Period").


Eligibility
To become a Member of the Programme, you must be a legal resident of the Malaysia and be 13 years of age or older. To enroll in Programme, you simply need to have join Healthy Shake Outlet VIP Members Club (Free!) at https://healthyshakeoutlet.my/join-vip-members-club.
 

Earning Reward Points
Once you have become a Member, you can begin racking up Reward Points (“Points”) the following ways:

  • Shop – You earn 1 points for every RM1 you spent on the products. Note: shipping cost does not give reward points.

Sponsor reserves the right to suspend, terminate, revalue or modify, without liability, or notice to Members, all or part of the Points’ value structure and offers and any merchandise or service. Sponsor reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide with any such adjudication.

You can check your Reward Points balance on 'My Rewards' page.


Reward Points Redemption
Every 4,000 Points or more you earn in accordance with this Programme equals RM10 or more to spend on HealthyShakeOutlet.my. The Points are redeemable towards purchases of any products solely on the Site, and you can redeem them in the checkout process.

Points are available for redemption for the purchase of products on the Site only while supplies last and quantities may be limited. Members will not be able to redeem Points for purchases unless Member has sufficient Points for that purchase. Points may be applied toward partial orders or purchases only when Member uses the remaining balance of his/her Points, and the remainder of the order will be paid by chosen method if payment by Member. Members may not allocate the amount of Points they wish to use for an order. By way of example, if a Member has a RM100 order in his/her cart, and has 5,000 Points, he/she may apply his/her Points to the purchase and pay the remainder on his/her credit card. He/She may NOT choose to use 4,000 Points towards the purchase and pay the balance on his/her credit card.


Refunds and Returns
Any items received as a result of Points redemption may only be exchanged for a refund of the applicable Points redeemed for such item (not cash or credit). Purchases made with Points will ship in the normal course of business.

Points earned via credit card/online banking transaction purchases on the Site will be rescinded in the event that such purchase is returned for a refund.


Reward Points Minimum and Maximum
You will not be able to use your Points until you accrue 4,000 Rewards Points, at which point they will become available for redemption.

You cannot redeem Points for more than the total amount of your purchase. The remaining Reward Points will stay in your account. Points are not redeemable for cash.


Reward Points Balance
You can always check your Reward Points balance in 'My Rewards' page.


Reward Points Expiration
Points will never expire at HealthyShakeOutlet.my. If Member decided to close his/her account, Member forfeits all such Points.
'My Rewards' page lists your Reward Points balance history, which displays the dates your points were earned.


Reward Conditions
Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to Member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability. Members may not assign or transfer any Rewards. Sponsor makes no warranty in any respect as to any Rewards, merchandise or service available within the Programme.


Termination
Sponsor may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Programme and/or any Reward at any time, including the availability of any Reward, without notice. Sponsor may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Programme for breach of these Rewards Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Terms and Conditions. Sponsor reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Programme if Sponsor deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Rewards Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Programme or Site; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of Sponsor to be generally inconsistent with the intended operation of the Programme. Any decision Sponsor makes relating to termination or suspension of any Member’s participation in the Programme shall be final and binding in all respects. Sponsor shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Rewards Terms and Conditions or intent of these Rewards Terms and Conditions.


Release
By participating in the Programme, Members release Sponsor, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Programme and/or the use of any Rewards.


Indeminification
Members agree to indemnify, defend and hold Sponsor and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Rewards Terms and Conditions or any violation by Member of applicable law.

The Rewards Programme Terms and Conditions set forth above shall constitute the entire understanding between Sponsor and each Member enrolled and participating in the Programme.[/wp-members]